New User Check List

Please go through the following checklist. You will not be able to continue until each step has been carried out and checked.

Your Full Name (*)

Please provide us with the full name of the Support IT staff member submitting this form.

New User Company Name (*)

Please provide us with the full name of the Company that the new user is starting for.

New User Full Name (*)

Please provide us with the full name of the new user.

User is copied from identical user with required permissions and groups (*) Yes

User has been added to live support and all fields have been filled in (try rename if possible) (*) Yes

Audit updated to reflect correct info (*) Yes

Remote Desktop Manager is updated (*) Yes

My Documents redirecting to server, if not why? Add to notes at bottom (*) Yes

Offline files synchronised and working (*) Yes

Desktop redirecting to server, if not why? Add to notes at bottom (*) Yes

Email sent and recieved without error. Send email to testmyemail@support-it.co.uk (*) Yes

Outlook archiving disabled (*) Yes

Web browsing without error (*) Yes

Printer(s) & Scanners configured and test page sent to all (*) Yes

Default printer set (*) Yes

VPN connectivity tested if required (*) Yes

Advise customer to change password (*) Yes

Customer technical documentation updated to reflect any changes (*) Yes

New machine added to contract? (*)
YesNo

Company Users Mailbox Brick Level (*)
YesNo

If yes, please input the asset ID:

Additional Requirements

Please specify any specific requirements or notes for this user.